Thought Leadership

Implementing a centralized contingent workforce management program is already a complex task, and introducing unnecessary hurdles only adds to the challenge. A Vendor Management System (VMS) should prioritize user experience, aiming to be as intuitive as ...

The relative absence of professional procurement practices in contract labor managed service programs often stems from conflicting priorities between traditional procurement teams and Managed Service Providers (MSPs). MSPs that focus primarily on staffing ...

Companies using independent contractors provided by a third party may face significant risks due to potential misclassification, co-employment liability, and regulatory compliance issues. Despite this, independent contractors remain a vital labor channel t...

AI represents a significant advancement in contingent workforce management, particularly when applied by Managed Service Providers (MSPs). This article explores some of the ways MSPs should be looking into integrating AI into managed service programs to op...

If your MSP fee seems a bit arbitrary to you, it may be time to examine how fees are set. Determining whether the MSP fee you are being asked to fund is fair and appropriate involves evaluating several dimensions of the pricing model and the services provi...

"Best practices" refer to methods, techniques, or strategies that are widely recognized as being the most effective and efficient in achieving desired outcomes. What determines whether a practice is "best" depends on several key factor...

Managed Service Programs (MSPs) can provide significant benefits, but they can also encounter failure points that undermine their effectiveness. Common failure points include operational, strategic, and relational issues that impact the program's abil...

Contract staffing MSPs have proven invaluable for managing the fragmented, high-touch, and compliance-heavy world of tail spend. However, there’s a strong case to be made for keeping MSPs focused on these smaller, decentralized purchases rather than entrus...